Draft. This document is a starting template and not legal advice. Replace the bracketed placeholders and have a lawyer review it before launch.
Refund Policy
Last updated [date]
Subscriptions
[Set your policy, for example: you can cancel any time to stop future charges; charges already made are refundable within [N] days if the service didn't work as described.]
How to ask
Contact [contact email] with your account email and what went wrong.